Join Our Team

We love our Altoona First Savings Bank team and are always looking for motivated, service-oriented people to join us! Our highest priority is exceeding customer service expectations, so we seek highly-motivated individuals eager to serve in our community-focused approach.

If this sounds like you, look at our open positions below and send us an application along with your resume by email or mail.

How to Apply

Please review the open positions below. If you are interested in any of the opportunities listed please download and complete our employment application.

Once completed, email it along with your personal resume to: HR@altoonabank.com

Or mail in applications to:

Justin Blackburn, Executive Vice President & Chief Operating Officer
Altoona First Savings Bank
203 North Logan Blvd.
Altoona, PA 16602

Telephone inquiries will not be accepted.

Current Open Positions

Help Desk Technician

Job Summary
We are seeking a dedicated Help Desk Technician to provide technical support and assistance to our employees. The ideal candidate will be responsible for troubleshooting and resolving hardware, software, and network issues, ensuring smooth daily operations. This role requires excellent problem-solving skills, strong communication, technical expertise, and a customer-focused approach to support end-users effectively.

Duties

  • Respond to user inquiries via phone or email to diagnose and resolve technical issues.
  • Troubleshoot hardware (e.g., desktops, laptops, printers) and software (e.g., operating systems, applications) problems.
  • Assist with account management, including password resets and access permissions.
  • Escalate complex issues to higher-level IT support when necessary.
  • Provide basic training or guidance to users on software and systems usage.
  • Maintain and update IT inventory records as needed.
  • Maintain knowledge of current technology trends and best practices to improve support services.

Requirements

  • Proven experience in technical troubleshooting support, including hardware, software, and network issues.
  • Strong knowledge of Windows operating systems and desktop support procedures.
  • Familiarity with Microsoft Office suite applications.
  • Ability to diagnose and resolve network connectivity problems efficiently.
  • Excellent communication skills to interact effectively with end-users at all levels.
  • Strong problem-solving skills with a customer-focused attitude.
  • Ability to prioritize and manage multiple support requests.
  • Willingness to learn and adapt to new technologies and processes.
  • Experience with Active Directory management is preferred.
  • Relevant certifications such as CompTIA A+ or Microsoft Certified Professional (MCP) are a plus.

This position offers an engaging opportunity for individuals passionate about IT support and eager to develop their technical skills within a dynamic organization.

Altoona First Savings Bank offers an excellent benefits package.

Altoona First Savings Bank is an equal employment opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We maintain a drug-free workplace environment and perform pre-employment substance abuse testing.