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FIRST PAY BILL PAY
First Pay is the online bill pay solution of Altoona First Savings Bank. It’s a convenient way for you to pay all of your bills from one secure website. No envelopes, no stamps, no hassle!
First Pay Features/Benefits
Convenient, 24 x 7 access
Easy to understand and use
It’s secure
Pay anyone (bank, company, person)
Pay all of your bills in minutes
Get reminders and notifications of bill payments
Pay from your Altoona First checking account
Dedicated support line
How to Sign Up:
Log in to First Net Online banking
Click on the Bill Pay Enrollment tab
Complete the enrollment form with your information and read and accept the First Pay Bill Pay agreement and disclosure
Once you have completed this process, you should receive an email within two business days notifying you of the status of your request
Once approved, you may begin using First Pay immediately
First Pay Bill Pay Demo:
Want to see how First Pay Bill Pay works? Click the following link to view our free demonstration account. >View Demo
For additional assistance, feel free to call our First Pay support line at 1-866-837-3834. Support hours are Monday thru Friday from 7:30 am to 11:00 pm EST.
FIRST PAY BILL PAY FAQs
Is online bill pay free?
Altoona First Savings Bank provides First Pay free to our retail customers who have direct deposit and also to our commercial customers. Please refer to the First Pay Agreement and Disclosure for other charges related to First Pay.
Is online bill pay secure?
Online bill pay is recommended by security experts as one of the safest ways to pay your bills. According to research, 90 percent of identity theft doesn't occur through the Internet. Identity thieves still use the tried and true methods of stealing mail or discarded trash. Combined use of online banking and online bill pay helps to protect consumers against identity theft and check fraud. For additional security, online bill pay requires 128-bit encryption and personalized log-in information. —Research gathered by Javelin Strategy & Research.
How are payments sent?
Payments are sent two ways: electronic and paper check. On average, electronic payments are sent to more than 70 percent of payees. For payees who can only accept checks, the subscriber’s account is debited electronically and an authorized paper check is issued on behalf of the subscriber.
What are the benefits of electronic payments?
Electronic is the fastest payment method for subscribers and greatly reduces the risk of human error. Electronic payments are received by the payee within 2-3 business days.
What are the benefits of check payments?
Check payments allow you to pay anyone through your First Pay account. No more postage or trips to the post office. Plus, checks payments through online bill pay are electronically recorded, may be stopped before 2 p.m. Eastern time on the date they are scheduled to process, and are virtually tamper resistant. The estimated arrival time for checks is based upon the payee's zip code and is displayed while you schedule a payment.
Are online bill payments guaranteed?
Online bill payments are not guaranteed by the US Postal Service or Automated Clearing House Network (ACH). However, online bill pay offers a payment success rate of 99.99 percent and greatly reduces the risk of human error. In the event a check payment is not received, First Pay support will stop and re-issue the payment, as well as provide proof of processing to the payee. First Pay also provides a history of your payments and payment information is integrated directly into account statements.
When can payments be scheduled?
Payments may be submitted at any time, day or night. All payments should be scheduled according to process date and not according to due date. For example, payments should be scheduled to process before the actual due date. Estimated arrival times are automatically displayed during the scheduling process. We recommend scheduling first payments in advance to ensure timely delivery. Payments are electronically debited from your account on the process date. For same-day processing, payments must be scheduled before 3 p.m. Eastern time.
